Our fleet includes Sedans (Standard, Premium, VIP), Vans, and Buses, catering to individual, group, and premium travel needs.
Do you offer premium class vehicles?
Yes, we offer Premium and VIP cars for a more luxurious and comfortable travel experience. Ideal for business travel, special occasions, or clients who prefer a higher service level.
Yes, child seats and boosters are available upon request. Indicate your requirements during booking.
Can I request a driver who speaks a specific language?
Yes, you can send your request to info@paxride.com, and we’ll do our best to accommodate it. Please note that availability depends on the location and our local driver pool, so we recommend making the request as early as possible.
Do you operate in airports – and which ones?
We operate in over 1,500 airports worldwide, including major hubs, regional airports, and private terminals. Check availability during booking at https://paxride.com/partner/catalog.
How much luggage can the client bring on his transfer?
Luggage allowances depend on the vehicle type: Sedans typically accommodate 2-3 standard suitcases, Vans up to 6-8, and Buses can handle larger volumes. Specify luggage needs during booking to ensure the appropriate vehicle is assigned. Contact info@paxride.com for oversized or special items.
How long is waiting time at airports?
For airport pickups, drivers wait up to 60 minutes from the scheduled pickup time (based on the flight arrival time if provided) at no extra cost. If a valid flight number is provided, we monitor flight status to adjust for delays.
What is the waiting time for non-airport pickups?
For non-airport pickups (e.g., hotels, ports, train stations), a 15-minute grace period from the scheduled pickup time is included.
What happens if a customer misses their transfer (no-show)?
If no communication is received and the passenger is not present at the agreed pickup location within the applicable waiting period (60 minutes for airports, 15 minutes for non-airport locations), the transfer will be treated as a no-show. In such cases, the service is considered delivered and non-refundable